Inquiries
For Exhibition and Visitor Inquiries, Please Contact Here
Show Management Office(TSO International Inc.)
TEL +81-3-5363-1701
Email visitor@tso-int.co.jp
7th Floor, Front Place Yotsuya, 3-2-1 Yotsuya,Shinjuku-ku, Tokyo 160-0004, Japan
[Business Hours: 10:00 AM – 6:00 PM(Excluding Saturdays, Sundays, and Public Holidays)]
For Visitor Registration System Inquiries, Please Contact Here
Pre-registration Contact(Freedom Group Inc.)
TEL +81-3-5733-4591
Email pregis.info@free-dom.net
Person in charge: Sato
Third Komoriya Building Annex 9F, 2-7-16 Hamamatsucho, Minato-ku, Tokyo 105-0013 JapanF
[Business hours: 10:00-17:00 (Excluding Saturdays, Sundays, and Public Holidays)]
FAQ
1. How do I enter the venue?
A visitor badge is required for entry to the exhibition venue.
Please complete your visitor registration individually through the pre-registration page.
◆ Register here: https://crj-jfw2025.reg.tsoint.jp/en/client-register
On the day of the event, registration at the venue is possible; however, the badge printing counter is expected to be very crowded.
To ensure smooth entry, we highly recommend completing your pre-registration and printing your visitor badge in advance via this website.
2. What is required for entry?
1. After entering your visitor information on the pre-registration page, please complete the survey and create your My Page.
2. Print the admission badge displayed on your My Page in A4 size (color printing), or save the "Admission Badge Exchange QR Code" to your smartphone or other device.
3. On the day of the event, please bring the printed admission badge in a holder and go directly to the entrance. Alternatively, present the saved QR code at the badge printing counter to exchange it for your admission badge.
◆ Register here: https://crj-jfw2025.reg.tsoint.jp/en/client-register
On-site registration will also be available on the day; however, the badge printing counter is expected to be very crowded.
To ensure smooth entry, we highly recommend completing your pre-registration and printing your admission badge in advance via this website.
3.Can I Register Companions Together?
You can also register companions on behalf of others. Please proceed from the pre-registration page and enter the visitor information for those accompanying you.
Additionally, after completing pre-registration, you can add companion information later from your My Page.
◆ Register here: https://crj-jfw2025.reg.tsoint.jp/en/client-register
Once the companion registration is complete, a confirmation email will be sent to the email address provided.
Please be sure to check it and complete the visitor information registration.
4. Unable to Complete Pre-Registration.
Please contact the Pre-Registration Support Desk (Freedom Group Inc.).
Please contact [Pre-registration Contact].
5.Registration Confirmation Email Not Received.
Please contact the Pre-Registration Support Desk (Freedom Group Inc.).
Please contact [Pre-registration Contact].
6. Is There an Admission Fee?
This exhibition is a business trade fair. Visitors who intend to engage in business negotiations, purchasing, or participate in events and seminars can enter free of charge by completing pre-registration.
General visitors who do not intend to engage in business activities, purchasing, or participate in events and seminars will be charged an admission fee of 2,000 yen per person.
7. What payment methods are available for the admission fee?
Payment of the admission fee is accepted at the exhibition secretariat's reception desk on the day of the event.
Please note that if you pay at the reception on the day, only cash payments will be accepted.
8. Are There Admission Requirements?
Visitors aged high school and above are required to register.
(Visitors who are junior high school age or younger do not need to register but may enter only when accompanied by a guardian.)
Please bring your student ID when attending.
9.Is Parking Available at the Venue?
Please refer to the official Tokyo Big Sight website and use nearby public parking facilities.
https://www.bigsight.jp/english/visitor/parking/
Please note that this link will take you to an external website.
10. Is Courier Service Available at the Exhibition Venue?
Courier services are available at the service counters within the venue.
For other facility services, please refer to the official Tokyo Big Sight website:
https://www.bigsight.jp/english/visitor/services/
Please note that this link will take you to an external website.
11.Do you offer assistance with visa applications?
Unfortunately, we do not provide visa support.